Fuel Delivery Customer Waiver & Terms Of Service
By subscribing to services or scheduling and accepting a fuel delivery via website/mobile app or text message from Fuel South Georgia, LLC , the Customer acknowledges and agrees to the following Waiver, Terms & Conditions.
Authorization
By requesting and accepting fuel delivery, Customer authorizes Fuel South Georgia, LLC and its employees to enter the designated delivery area for the limited purpose of accessing the vehicle, equipment, tank, or approved fuel receptacle identified by Customer and dispensing the requested fuel.
Customer represents that Customer is the owner of, or is authorized by the owner, to access and receive fuel for the property, vehicle, equipment, tank, or fuel receptacle identified in the order.
Customer is responsible for providing accurate delivery information, including the correct address, fuel type, vehicle or equipment information, and any other information reasonably necessary to safely complete the delivery.
Safe And Accessible Delivery Location
Customer is responsible for ensuring that the delivery location is reasonably safe, accessible, and suitable for fuel delivery.
Fuel deliveries will not be performed to vehicles parked along the street or in roadway areas, including vehicles parked in downtown areas, curbside parking spaces, traffic lanes, shoulders, or other locations where the delivery vehicle, fuel hose, Customer, or surrounding public may be exposed to traffic or other safety hazards, with the exception of an emergency situation (vehicle disabled due to being out of fuel).
Customer must ensure that the delivery area is free of hazards and obstructions, including but not limited to:
People, children, and pets
Vehicles or equipment blocking access
Debris, construction materials, or other obstructions
Unsafe terrain or unstable surfaces
Conditions that could interfere with the delivery vehicle, hose, or fueling equipment
Fire, ignition, smoking, or other hazardous conditions
Any other condition that a reasonable fuel-delivery professional would consider unsafe.
Fuel South Georgia, LLC may refuse, postpone, or terminate a delivery if, in Fuel South Georgia, LLC’s reasonable judgment, the location or circumstances present an unsafe condition or do not comply with applicable laws, regulations, codes, or company safety procedures.
Customer remains responsible for any property damage, injury, loss, or expense resulting from hazards or conditions that Customer knew or should reasonably have known existed at the delivery location, except to the extent caused by Fuel South Georgia, LLC’s negligence or other conduct for which Fuel South Georgia, LLC cannot legally disclaim responsibility.
Tank, Vehicle, And Equipment Condition
Customer is responsible for ensuring that the vehicle, fuel tank, equipment, fuel system, fill port, fittings, piping, caps, valves, and other components receiving fuel are properly maintained and suitable for the fuel being delivered.
Fuel South Georgia, LLC does not inspect, certify, repair, maintain, or guarantee the condition of Customer's vehicle, tank, equipment, fuel system, or related components.
Fuel South Georgia, LLC may refuse delivery if equipment appears damaged, defective, leaking, improperly identified, incompatible with the requested fuel, or otherwise unsafe.
Customer understands that Fuel South Georgia, LLC is not responsible for pre-existing defects, deterioration, contamination, leaks, improper installation, defective equipment, or failures of Customer-owned equipment.
Fuel Type And Delivery Instructions
Customer is responsible for ordering the correct fuel type and providing accurate instructions.
Customer agrees not to request or accept fuel for a purpose, or into equipment, for which that fuel is not intended.
Fuel South Georgia, LLC may refuse delivery if there is uncertainty regarding the appropriate fuel type, receiving equipment, quantity, or safe method of delivery.
Fuel South Georgia, LLC is not responsible for damage, loss, repair costs, downtime, towing, mechanical failure, contamination, or other expenses resulting from Customer's selection of an incorrect fuel type, providing inaccurate or incomplete information, identifying the wrong vehicle or equipment, or requesting fuel that is incompatible with the receiving vehicle, equipment, tank, or fuel system.
Customer assumes all risk associated with misfueling resulting from incorrect, inaccurate, incomplete, or misleading information provided by Customer.
Nothing in this section shall be construed to waive or limit liability to the extent such liability cannot legally be waived or limited under applicable Georgia or federal law.
Pricing And Payment
Fuel prices may vary based on market conditions, supplier pricing, location, taxes, fees, and other applicable costs.
The price quoted at the time an order is placed may be subject to change if the order is modified, delayed, rescheduled, or otherwise affected by circumstances disclosed at the time of ordering.
Customer agrees to pay all applicable fuel charges, emergency delivery fees, membership fees, taxes, and other disclosed charges.
Membership fees are required to be paid at time of registration. Fuel charges are required to be paid upon delivery.
Fuel South Georgia, LLC may use third-party payment processors to process Customer payments. Customer authorizes Fuel South Georgia, LLC and it’s payment processors to charge the payment method provided for authorized charges.
Delivery Times
Delivery may be delayed by weather, traffic, road conditions, equipment problems, fuel availability, emergencies, governmental restrictions, unsafe conditions, unusually high demand, or circumstances beyond Fuel South Georgia, LLC’s reasonable control.
Fuel South Georgia, LLC will make reasonable efforts to communicate delivery delays when practicable.
Cancellations And Rescheduling
Customers may cancel or reschedule an order subject to Fuel South Georgia, LLC’s applicable cancellation policy.
Unless otherwise stated at the time of ordering, cancellations made less than 1 hour before the scheduled delivery may be subject to a cancellation or service fee.
Fuel South Georgia, LLC may waive or modify a cancellation fee at its discretion.
Any refund will be processed according to Fuel South Georgia’s refund policy and applicable law.
Compliance With Law
Company and Customer agree that fuel deliveries are subject to applicable federal, state, and local laws, regulations, fire codes, environmental requirements, transportation requirements, and safety standards.
Company may modify, restrict, refuse, or discontinue services when necessary to comply with applicable requirements.
Customer agrees not to request that Company perform any delivery in a manner that would violate applicable law or safety requirements.
Electronic Orders And Communications
Customer agrees that orders and communications may be made electronically through Fuel South Georgia, LLC’s website/app, text message, email, telephone, or other approved communication methods.
Customer agrees that electronic records of orders, confirmations, delivery information, payment records, and communications may be maintained as business records.
Privacy
Fuel South Georgia, LLC may collect information reasonably necessary to process and fulfill Customer orders, including Customer name, address, telephone number, email address, vehicle or equipment information, payment information, delivery history, and information relating to website or application usage.
Subscription/Membership
Recurring charges, renewal terms, cancellation requirements, and benefits will be disclosed to Customer before enrollment.
Unless otherwise stated, recurring memberships automatically renew until canceled in accordance with the applicable membership terms.
Entire Agreement
These Terms, together with any applicable order confirmation, pricing terms, membership terms, and Fuel South Georgia, LLC policies incorporated by reference, constitute the agreement between Fuel South Georgia, LLC and Customer concerning the applicable fuel-delivery service.
Right To Refuse Or Stop Service
If Fuel South Georgia, LLC stops a delivery for safety or legal reasons, Customer agrees to cooperate with Fuel South Georgia, LLC’s instructions.
Customer Acknowledgment
By registering for membership or placing or accepting delivery, Customer acknowledges that Customer has read, understands, and agrees to these Terms & Conditions and the applicable Fuel South Georgia, LLC policies.
Customer acknowledges that fuel delivery involves inherent risks associated with flammable and combustible products and agrees to follow all applicable safety instructions.